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Privacy policy

Data protection
In the following data protection declaration we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, such as Name, address, e-mail addresses, user behavior.

Responsible person
The person responsible within the meaning of Art. 4 Paragraph 7 of the General Data Protection Regulation (hereinafter GDPR) is:
Fabio Maisto
Via Antonio Domenico Vaccaro, 18/22, Giugliano in Campania NA, 80014
Email: info@maisto-caffe.de
Tel .: +39 081 1991 3175 Domain: maisto-caffe.de


Information about the collection of personal data
The processing of personal data of the users of our website only takes place if this is necessary for the provision of a functional website and the provision of our content and services.
When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions. We delete the data that arises in this context after the storage is no longer required, or we limit the processing if there is a statutory retention requirement.
If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We also state the specified criteria for the storage period.

Legal basis for the processing of personal data
As far as we obtain the consent of the data subject for processing of personal data, Art. GDPR as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 Paragraph 1 lit. c GDPR as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, Art. f GDPR as the legal basis for processing.
Maisto-Caffe works with external shipping service providers (e.g. DHL) to deliver orders. These shipping service providers receive the following data for the execution of the respective order:
Your Name
Your delivery address
Your post number (if you want to have the order delivered to a DHL Packstation)
8.2 Use of payment service providers (payment service providers)
Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we give your payment data to PayPal (Europe) S.a.r.l. as part of the payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 Para. 1 lit. f GDPR passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full You can cancel this processing of your data at any time by sending a message object to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment is processed by the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will send the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) according to Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of processing payments with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. You can find more information on data protection at Shopify Payments at the following Internet address: https://www.shopify.com/legal/privacy.
Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy
Facebook custom and lookalike audience via Facebook pixels
For marketing purposes, our website uses so-called remarketing tags (also known as “Facebook pixels”) from the social network Facebook, a service provided by Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA (“Facebook”). If you visit our website and give us your prior consent, these tags will establish a connection between your browser and a Facebook server. Facebook receives the information that our website was accessed with your IP address. If necessary, your personal data can be transferred to the USA through Facebook. In order to guarantee the protection of your data comprehensively in this case as well, there are sufficient guarantees or other instruments, such as your express consent in accordance with Art. 49 Paragraph 1 lit. a GDPR, which ensure compliance with European data protection principles. Facebook uses this information to provide us with statistical and anonymous data on the general use of our website and the effectiveness of our Facebook advertising (“Facebook ads”) (“marketing cookies”).
If you are a member of Facebook and have allowed Facebook via the privacy settings of your account, Facebook can link the information collected about your visit to us with your member account and use it for targeted placement of Facebook advertising ("Facebook Ads") . With the help of the information collected via the Facebook pixel, we can reach people who have already been to our website and are interested in our products (“Custom Audience”). We can also display Facebook ads to people who have not yet interacted with our website, but are probably interested in our products (“lookalike audience”). The legal basis for this processing is Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time via your cookie settings in your browser or the button below:
Deactivate Facebook tracking
If you deactivate data processing by Facebook, Facebook will only display general Facebook ads that are not selected based on the information collected about you. You can find more information on this in Facebook's data policy.
Integration of YouTube videos
This website uses the YouTube embedding function to display and play back YouTube videos. YouTube is a multimedia service from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube”), a group company of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
The extended data protection mode is used here, which, according to the provider, does not start storing user information until the video (s) are played. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "Youtube", these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive practices. If you are logged into Google, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your profile on YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, market research and / or the needs-based design of its website. You have the right to object to the creation of these user profiles, although you must contact YouTube to exercise this right.
Regardless of whether or not the embedded videos are played, a connection to the Google “DoubleClick” network is established every time this website is accessed, which can trigger further data processing operations beyond our control.
If necessary, your personal data can be transferred to the USA by Google / Facebook. In order to ensure the protection of your data in this case as well, there are sufficient guarantees or other instruments that ensure compliance with European data protection principles.
Further information on data protection at "YouTube" can be found in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy
10.4 Integration of Google Maps
Our website uses the Google Maps map service for users from the European Economic Area, Switzerland and Liechtenstein from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) and for all other users from Google LLC 1600 Amphitheater Parkway Mountain View, CA 94043 (“Google”). So that the Google map material we use can be integrated and displayed in your web browser, your web browser must establish a connection to a Google server, which can also be located in the USA, when you call up the contact page. Your personal data may be transferred to the USA by Google. In order to ensure the protection of your data comprehensively in this case as well, there are sufficient guarantees or other instruments that ensure compliance with the European data protection principles. Google receives the information that the respective subpage of our website has been accessed from the IP address of your device . The legal basis is Article 6 Paragraph 1 Sentence 1 lit. f GDPR, based on our legitimate interest in integrating a map service for establishing contact. Google and Shape Republic have set out their respective data protection obligations in an agreement.
If you call up the Google map service on our website while you are logged into your Google profile, Google can also link this event to your Google profile. If you do not wish to be assigned to your Google profile, you must log out of Google before calling up our contact page. Google stores your data and uses it for advertising, market research and the personalized presentation of Google Maps. You can object to this data collection by Google. You can find more information on this in the Google Privacy Policy and the Additional Terms of Use for Google Maps.
10.5 Google Tag Manager
Our website uses Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) for users from the European Economic Area, Switzerland and Liechtenstein and by Google LLC for all other users 1600 Amphitheater Parkway Mountain View, CA 94043 (“Google”). The Tag Manager is used to manage tracking tools and other services, so-called website tags. A tag is an element that is stored in the source text of our website, for example to record specified usage data. The Google Tag Manager works without the use of cookies. The Google Tag Manager ensures that the usage data required by our partners (see the data processing operations described above) are forwarded to them. Some of the data is processed on a Google server in the USA. Your personal data may be transferred to the USA by Google. In order to guarantee the protection of your data comprehensively in this case as well, there are sufficient guarantees or other instruments that ensure compliance with the European data protection principles. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR, based on our legitimate interest in integrating and managing multiple tags on our website in an uncomplicated manner. You can find more information on this in Google's information on the Tag Manager.
 
Online presence in social networks
We maintain an online presence in social networks in order, among other things, to communicate with customers and interested parties and to provide information about our products and services.
User data are usually processed for market research and advertising purposes. In this way, usage profiles can be created based on the interests of the users. For this purpose, cookies and other identifiers are stored on the user's computer. On the basis of these usage profiles, e.g. Advertisements placed within the social networks but also on third party websites.
When using social networks, personal data of users outside the European Economic Area can be processed. In the event that a provider is certified according to the EU-U.S. Privacy Shield, he has committed himself to comply with the data protection standards of the European Union.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR, based on our legitimate interest in effective information for users and communication with users. The legal basis of the data processing carried out by the social networks on their own responsibility can be found in the data protection information of the respective social network. The links below also provide you with further information on the respective data processing and the options for objection.
We would like to point out that data protection requests can most efficiently be submitted to the respective provider of the social network, as only these providers have access to the data and can take appropriate measures directly.
Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland)
Facebook fan pages based on an agreement on joint processing of personal data
Data protection declaration: https://www.facebook.com/about/privacy/
Opt-Out: https://www.facebook.com/settings?tab=adsund http://www.youronlinechoices.com
Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland)
Data protection declaration: https://help.instagram.com/519522125107875
Transfer of data
The data we collect will only be passed on if:
According to Art. 6 Para. 1 S. 1 lit. a GDPR have given your express consent to this,
the transfer according to Art. 6 Para. 1 S. 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
we according to Art. 6 Abs. 1 S. 1 lit. c GDPR are legally obliged to pass on or
this according to Art. 6 para. 1 sentence 1 lit. b DSGVO is necessary for the processing of contractual relationships with you or for the implementation of pre-contractual measures that take place at your request (e.g. when forwarding inquiries and orders to regional cooperation partners).
In addition, data can be passed on in connection with official inquiries, court orders and legal proceedings if this is necessary for legal prosecution or enforcement.
Part of the data processing can be carried out by our service providers. In addition to the service providers mentioned in this data protection declaration, this may include, in particular, data centers, software providers (e.g. for data analysis, customer base maintenance, processing of service requests, etc.), IT service providers, agencies, market research companies and consulting companies. If we pass on data to our service providers, they may only use the data to fulfill their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions, have suitable technical and organizational measures to protect the rights of the persons concerned and are regularly checked by us.
If these service providers process your data outside of the European Union, this can result in your data being transmitted to a country with a lower data protection standard than the European Union. In these cases, Shape Republic ensures that the service providers concerned guarantee an equivalent level of data protection by contract or in some other way (for example by concluding standard contractual clauses of the EU or binding internal data protection regulations. For data processing where such a level of data protection cannot be guaranteed, we use the Data transfer on the exceptions of Art. 49 GDPR, in particular your express consent or the necessity of the transfer to fulfill the contract. If a third country transfer is planned and no adequacy decision or suitable guarantees exist, it is possible that authorities in the respective third country (e.g. secret services) have access to transmitted data and that the enforceability of your data subject rights cannot be guaranteed. If you obtain your consent, you will also be informed of this.

Provision of the website
Description and scope of data processing
If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server.
If you want to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status / HTTP status code
amount of data transferred in each case
Website from which the request came
Browser
Operating system and its interface
Language and version of the browser software
Legal basis for processing
The legal basis for processing the above data is Art. 6 Para. 1 S. 1 lit. f GDPR.
Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this, the user's IP address must be stored for the duration of the session.
Our legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR.
Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of data collection for the provision of the website, this is the case when the respective session has ended.
Opposition and removal option
The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.

Use of cookies
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
This website uses the following types of cookies, the scope and functionality of which are explained below:
Transient cookies (see a)
Persistent cookies (see b)
Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This means that your computer can be recognized when you log out or close the browser. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognized when you return to our website. These cookies are deleted after you close your browser.
Persistent cookies are also small text files that are stored on your device. They remain on the device and enable us to recognize your browser the next time you visit. These cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
You can configure your browser settings according to your wishes and e.g. reject the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.
Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 Para. 1 S. 1 lit. f GDPR.
Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after changing pages.
For this purpose, our legitimate interest lies in the processing of personal data according to Art. 6 Para. 1 lit. f GDPR.
Duration of storage, possibility of objection and removal
Cookies are stored on the user's terminal device and transmitted from there to our site. The user has full control over the use of cookies. The transmission of cookies can be deactivated or restricted by changing the settings in the Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

Hosting
Description and scope of data processing
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use to operate the website.
We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website in accordance with. Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Art. 28 GDPR.
The hosting provider is
Shopify International Limited
Victoria Buildings, 2nd floor
1-2 Haddington Road
Dublin 4, D04 XN32, Ireland

Legal basis for the processing
The legal basis for processing by the hosting provider is our legitimate interest within the meaning of Art. 6 Para. 1 S. 1 lit. f. GDPR.
Purpose of data processing
The purpose of data processing by the hosting provider is to make our website available.
Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In particular, the hosting provider's statutory retention requirements must be observed.
Opposition and removal option
All non-technically necessary personal data can be deleted at any time upon request by the visitor. In this respect, there is a right of objection for data on whose processing the controller can influence.


Contact form and email contact
Description and scope of data processing
If you contact us (e.g. using the contact form or email), we will process your details to process the request and in the event that follow-up questions arise.
A contact form is available on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:
Surname
Company name: (optional)
E-mail address
For the processing of the data, your consent is obtained during the sending process and reference is made to this data protection declaration.
Alternatively, you can contact us using the email address provided. In this case, the user's personal data transmitted with the email will be saved.
In this context, the data is not passed on to third parties. The data will only be used to process the conversation.
Legal basis for the processing
The legal basis for processing the data is Art. 6 Para. 1 lit. a GDPR.
If the data processing takes place for the implementation of pre-contractual measures, which take place at your request, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. b GDPR.
We only process further personal data if you consent to this (Art. 6 Para. 1 S. 1 lit. a GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 S. 1 lit. f GDPR). A legitimate interest is e.g. B. replying to your email.
Purpose of data processing
The processing of the personal data from the input mask serves us only to process the contact. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. An exception to this is to be assumed in particular if it is a pre-contractual or already existing contractual relationship between the user and us. Here the data can be used for processing.
Opposition and removal option
The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

Storage period
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data in order to conclude or fulfill a contract.

Your rights
You have the following rights vis-à-vis us with regard to your personal data:
Right to information (Art. 15 GDPR)
Right to correction (Art. 16 GDPR)
Right to deletion (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to data portability (Art. 20 GDPR)
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.

Transfer of data to third parties, no data transferability to non-EU countries
In principle, we only use your personal data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these personal data will only be received to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige order processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject.
A data transfer to places or persons outside the EU does not take place and is not planned.  



Maisto Caffe Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from maisto-caffe.de (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  Via Antonio Domenico Vaccaro, 18/22, Giugliano in Campania NA, 72, 80014, Italy